Employee Motivation and Performance
Human resources can be used to their greatest potential only if they are motivated. This can be accomplished through increasing employee willingness to work. This will assist an organization in getting the most out of its resources which leads to increased production, lower operational costs, and improved overall efficiency. Motivation is a driving force within a person that encourages them to do something to the best of their ability in order to meet a need or fulfill an expectation (Mullins, 2007). Humans are driven by the satisfaction of a variety of needs. As a result, each person has their unique motivating elements that drive them to do their best work (Lin, 2007). Many factors influence needs, including the person, environment, organization, kind of work, risk, employees' educational backgrounds, experiences and talents, and job position. Motivated staff who "can create enduring positive experiences for consumers" are capable of providing outstanding service (Pet...